Refund & Return Policy
We want you to be fully satisfied with your purchase.
Return Eligibility
To be eligible for a return:
- Items must be unused
- Items must be in original packaging
- Return request must be made within 14 days of receiving the order
Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method.
Non-Refundable Items
Certain items may not be eligible for return, including:
- Used products
- Damaged items not caused during shipping
- Items returned after 14 days
Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us immediately.
We will coordinate with the shipping carrier to resolve the issue.
Contact
📧 contact@vedcel.com