Shipping & Delivery Policy
At Vedcel Care, we are committed to providing a reliable and transparent shipping experience for all customers.
All orders are processed and shipped using trusted third-party carriers to ensure safe and timely delivery.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak periods, processing times may be slightly longer.
Shipping & Fulfillment
We use reliable third-party logistics partners to fulfill and ship all orders.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping costs and delivery times may vary depending on the destination and selected shipping method.
Estimated Delivery Times
- United States: 5–10 business days
- International: 7–15 business days (may vary depending on customs and location)
Delivery times are estimates and not guaranteed.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status.
If you do not receive tracking information within 5 business days, please contact us.
Customs, Duties & Taxes
International orders may be subject to customs fees or import taxes depending on the destination country.
These charges are the responsibility of the customer.
Delays & External Factors
Shipping delays may occur due to factors outside our control, including:
- Customs processing
- Carrier delays
- Weather conditions
- Public holidays
Vedcel Care is not responsible for delays caused by third-party carriers.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately at:
We will investigate with the carrier and provide a suitable resolution.
Contact
For any shipping-related questions:
We respond within 24–48 business hours.